RETURN AND EXCHANGE CONDITIONS

Return and Exchange Terms

           1.Return Period:

  • You can return products within 14 days, provided that they are unused and in their original packaging.
  • Your exchange requests are processed depending on the stock availability of the product.

    2.Products with Removed Tags:
  • Returns or exchanges are not accepted for products whose tags have been removed, worn, washed, or whose original condition has been altered.

    3.Hygiene and Personal Items:
  • Due to hygiene reasons, returns or exchanges are not accepted for items such as underwear, swimsuits, and bikinis.
  • Faulty products are eligible for return or exchange.

    4.Defective or Incorrect Products:
  • If you receive a defective or incorrect product, you must inform us within 7 days of delivery to request a return or exchange. In such cases, the shipping cost will be covered by us.

    5.Exchange Process:
  • If the item requested for exchange is not in stock, a gift voucher may be issued to you instead.

    6.Return Shipping Code:
  • You can send the item back free of charge via Yurtiçi Kargo using the return code 1156874285.