RETURN AND EXCHANGE CONDITIONS
Return and Exchange Terms
1.Return Period:
- You can return products within 14 days, provided that they are unused and in their original packaging.
- Your exchange requests are processed depending on the stock availability of the product.
2.Products with Removed Tags:
- Returns or exchanges are not accepted for products whose tags have been removed, worn, washed, or whose original condition has been altered.
3.Hygiene and Personal Items:
- Due to hygiene reasons, returns or exchanges are not accepted for items such as underwear, swimsuits, and bikinis.
- Faulty products are eligible for return or exchange.
4.Defective or Incorrect Products:
- If you receive a defective or incorrect product, you must inform us within 7 days of delivery to request a return or exchange. In such cases, the shipping cost will be covered by us.
5.Exchange Process:
- If the item requested for exchange is not in stock, a gift voucher may be issued to you instead.
6.Return Shipping Code:
- You can send the item back free of charge via Yurtiçi Kargo using the return code 1156874285.